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How to Resolve Printer in Error State?
In General Discussions
rachel gomez
Apr 04, 2022
Resolve Printer in Error State As mentioned above, the “printer is in error state” message and the associated lack of response when you try to print can be one of the most frustrating and difficult issues to fix. However, the following fixes can help resolve printing errors. 1. Check the Physical Connections to Your Computer This is among the simplest solutions for an HP OfficeJet printer in error state. Confirm that you have a proper and firm physical connection between your computer and printer and that the device is powered up. You should also examine your printer cable for any signs of physical damage, as this could prevent communication between devices. Sometimes, simply restarting both your computer and printer can be the solution to the “printer in error state” issue. Power off your printer and computer completely, leaving them in this state for a few minutes, then turn them on again to see if the problem is gone. 2. Confirm that Your Printer is Online If your printer is offline, you are also likely to see an error state message on your screen. You could try the following steps to bring your HP OfficeJet printer back online: Click the Start button and choose Control Panel. Pick the Devices and Printers option. Check if your printer is listed and confirm its status. If the device is online, its status will be Ready. If the printer is not in Ready state, you may bring it online by right-clicking its icon and picking the Use Printer Online option. This changes the display to Ready and should hopefully clear the error state message. 3. Verify that You Have Loaded Paper into the OfficeJet Printer A simple, but often overlooked problem is that you could have no paper on the tray. If your HP OfficeJet is in error state and has no paper in the tray, the first thing to do is power down the device. Load paper and then turn it back on, waiting for a few minutes until it is in ready state before checking if the error message has cleared. 4. Reinstall the Printer Drivers If the steps above fail to resolve your printer issues, you may need to manually reinstall or update your printer drivers. To do this, follow the steps below: Visit the HP support website for your location and search the downloads section to find your OfficeJet printer model. Click on the Download link for recommended driver from the list. Regards, Rachel Gomez
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